在线评估:拥抱变化

发布时间:2020-08-07 文章来源:Arctic Shores Blog专栏 作者:

面对面评估的日子通常会很累,而且压力很大。候选人不仅必须到达那里,而且一旦抵达,您将面临演讲,小组任务,面试等问题的挑战。

  数一数天,直到您可以再次向那些值得信赖的评估中心敞开大门(不用动手肘)?


  如果您此时点头,我们就会明白。当一切都不确定时,您可能希望维持现状。在您的招聘过程中渴望获得常识。


  但是,当我们现在坐在临时办公室时,还有什么更好的时间来思考评估的下一个领域?不管曾经有多舒服,“正常”真的应该成为我们所追求的目标吗?


  您的候选人可能不会。尽管评估中心过去为您服务,但对于表另一端的人来说,它们是否一直是很棒的经验,这是令人怀疑的。现在采取的数字优先策略,即使是不必要的,也可以为您的下一个招聘计划打开许多新的可能性。


  因此,重要的是要回顾没有玫瑰色眼镜的评估中心。考虑到这一点,我们已经确定了典型评估中心的四个方面,这些方面导致应聘者的经验不足,因此应该留在过去。至关重要的是,所有这些都可以通过在线评估得到缓解。


  费用


  这第一个很明显。在评估中心之后进入聘用评估中心的旅行研究生可以为此支付250英镑。我们已经听到一句古老的格言-花的钱化妆的钱-但我们不知道这里是适用的。


  因此,很明显,尽可能多地在线迁移您的筛选方法将节省候选人的时间,金钱和精力。随着全球移动访问的增长,尤其如此。引入远程评估将不可避免地导致更好的心态,从而在评估过程中释放考生的最佳表现。


  执行


  没有解决的办法。在评估中心评估候选人时,可以确定他们在评估您。北美的研究表明,将近一半的被迫通过经营不善的计划进行战斗的人将把他们的“联盟,产品购买和关系转移到其他地方”。


  因此,评估中心有可能损害您的品牌和底线。但是在线评估工具可以达到相反的效果!通过表现出对解决方案的接受度,这些解决方案使应聘者轻松自如并可以远程完成,您可以定位为一家具有创新精神和前瞻性的公司。这样可以降低风险,同时也可以提高品牌忠诚度。


  压力与消耗


  面对面评估的日子通常会很累,而且压力很大。候选人不仅必须到达那里,而且一旦抵达,您将面临演讲,小组任务,面试等问题的挑战。候选人在开始工作时就会面临集中注意力的任务最后一天变得异常困难。


  这意味着,到三点或四点钟,您的评估中心将不再向您提供有关候选人能力的准确数据。


  这是低效的。为什么不通过在线评估来努力在更短的时间内了解更多关于候选人的信息?算法对人类行为的感知远胜于眼睛,尤其是当您必须同时观看众多候选者时!这意味着更好的证据可以为您找到合适的人选,而不会给求职者带来压力。


  偏压


  您将了解有关无意识偏见的所有信息(尽管如果没有,我们将在这里进行介绍!)。面对面的评估实践可能会成为招聘偏见的温床,因为那些每天奔波的人会本能地倾向于那些最接近自己的人。


  这是生物学的,不是任何人的错。但是您有责任在可能的情况下克服这一问题,在线解决方案是一个可行的选择。基于任务的评估-最好没有任何问答形式-可以消除不利影响,并成为候选人行为的核心。这意味着您的决策可以是基于证据的,不会被您走进门时的任何先入之见所笼罩。


  新的前沿


  我们知道你们中的一些人可能仍然不相信。您可能更喜欢久经考验的技术。


  我们只能说的是:历史散布着分水岭,直到那时一切都一样。我们现在正面临着从未见过的颠覆,无论是我们的工作,社交生活还是儿童教育。现在是时候超越发生了什么,着眼于接下来发生的事情。您可以确定,如果不是这样,您的竞争对手将是。


  现在,当我们发现自己处于持续的锁定状态时,该吸收所有在线评估所提供的时间了。事后看来,您可能会发现现状消失了。


  以下为英文原文:


  Online assessments:Embracing the change


  Counting the days until you can open the doors to those trusty assessment centres again(without the use of your elbows)?


  If you’re nodding away at this point,we get it.When everything’s uncertain,you’d expect to be pining for the status quo.Crying out for a slice of normality in your hiring process.


  But,as we sit now in our makeshift offices,what better time to ponder assessment’s next frontier?Should“normal”–regardless of how comfortable it might’ve once been–really be what we’re striving for?


  Your candidates might think not.Although assessment centres worked for you in the past,it’s questionable whether they’ve always been great experiences for those on the other side of the table.Digital-first strategies adopted now,even out of necessity,can open up a host of new possibilities for your next hiring programmes.


  So,it’s important to look back at assessment-centres without those rose-tinted spectacles.With that in mind,we’ve identified four aspects of the typical assessment centre that lead to poor candidate experiences,and so should be left in the past.Crucially,all of them are alleviated by online assessments.


  Expense


  This first one’s obvious.A travelling grad attending a pre-hire assessment centre after assessment centre can expect to pay£250 for the pleasure.We’ve heard the old adage–spending money to make money–but we’re not sure that’s applicable here.


  It’s clear,therefore,that migrating as much of your sifting practices online as possible will save candidates time,money and effort.This is especially so as mobile access grows globally.Introducing remote assessments will inevitably lead to a better state of mind,thereby unlocking candidates’best performance during assessments.


  Execution


  There’s no getting around it.While you’re judging your candidates at assessment centres,you can be sure they’re judging you.North American research indicates that nearly half of those forced to battle through a poorly-run programme will take their“alliance,product purchases and relationship somewhere else”.


  So assessment centres have the potential to damage your brand and bottom line.But an online assessment tool can achieve just the opposite!By showing receptiveness to solutions that set candidates at ease and can be completed remotely,you can position as an innovative and forward-thinking company.This mitigates risk,while also boosting loyalty to your brand.


  Stress&drain


  In-person assessment days are often needlessly tiring and stressful.Not only do your candidates have to get there,but,once you’ve arrived,you’re faced with a gauntlet of presentations,group tasks,interviews,etc etc etc.Concentration-sapping tasks your candidates would ace at the start of the day become unusually difficult by the end.


  This means that,by 3 or 4‘o clock,your assessment centre ceases to give you accurate data on candidates’capabilities.


  This is inefficient.Why not strive to learn more about candidates in less time,through online assessments?Algorithms pick up on human behaviour far better than the eye,especially when you’re having to watch numerous candidates simultaneously!This means better evidence to make the right hires for you,without inflicting a stressful process on candidates.


  Bias


  You’ll know all about unconscious bias(though we’ve got it covered here if not!).Face-to-face assessment practices can be a hotbed for hiring bias,as those running the day instinctively gravitate toward those most similar to themselves.


  This is biological,and isn’t anyone’s fault.But it’s your responsibility to overcome this where possible,and online solutions are one viable option.Task-based assessments–preferably without any question-answer format–can negate adverse impact and get to the heart of candidate behaviours.This means that your decision-making can be evidence-based,unclouded by any preconceptions you had when you walked through the door.


  A new frontier


  We know some of you may remain unconvinced.You might prefer the tried-and-tested over the technological.


  All we can say to that is this:history’s littered with watershed moments,where everything was the same until it wasn’t.We’re now facing disruption the likes of which we’ve never seen,whether it’s our work,our social lives or children’s education.Now’s the time to be looking beyond what’s happened,to what’s happening next.You can be sure that,if you’re not,your competitors will be.


  Now,as we find ourselves in a continued state of lockdown,it’s time to absorb all that online assessments have to offer.You might just find that,in hindsight,the status quo loses some of its glow.


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